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Home / How to Get Inbox to Work Again

How to Get Inbox to Work Again

The desktop version of Outlook is perhaps one of the most popular electronic mail client apps in the world. Notwithstanding, while it might be a well-fabricated application with many great features to stay on top of your messages, tasks, and appointments, sooner or later it may stop working.

When you to the lowest degree expect it, the app may get stuck in the loading splash with the "Processing" bulletin. It may cease responding, freeze, or break entirely every bit yous try to open a file or send an of import email.

Although there could be many reasons causing a problem, there are a number of general troubleshooting steps that you can follow to go the desktop Outlook app working again.

In this Windows ten guide, we'll walk you through some troubleshooting steps to fix mutual problems with the desktop version of Outlook 2016.

  • How to fix 'Processing' message while opening Outlook
  • How to install Windows 10 and Office updates
  • How to set Outlook reinstalling Office
  • How to prepare Outlook data files
  • How to create a new Outlook profile

How to fix 'Processing' message while opening Outlook

If Outlook gets stuck loading with the "Processing" message, close the app, and launch information technology in safe way to attempt fixing this problem using the following steps:

  1. Use the Windows fundamental + R keyboard shortcut to open up the Run command.

  2. Type the post-obit control and press Enter to start Outlook in safe fashion:

    outlook.exe /safe

  3. Click the OK button.

  4. Close the Outlook (Safe Mode) app.

In one case y'all've completed the steps, launch the app ordinarily one more than fourth dimension, and Outlook should no longer get stuck with the "Processing" message.

How to install Windows x and Office updates

Although Windows 10 and Office can receive and install updates automatically, sometimes they may accept some missing patches that could cause apps (such as Outlook) not to work correctly.

If Outlook refuses to piece of work, or information technology'south always freezing, you may want to cheque that your device has the latest updates installed.

Installing Windows updates

To make sure that Windows 10 is up-to-appointment, do the post-obit:

  1. Open Settings.
  2. Click on Update & Security.
  3. Click on Windows Update.

  4. Click the Check for updates button.

Installing Function updates

To check for Office updates, do the following:

  1. Open Outlook.
  2. Click on File.
  3. Click on Part Account.
  4. Click the Update Options push located on the correct-side.

  5. Click the Update At present pick.

    Quick Tip: If you lot don't see the Update At present pick, you may demand to click Enable Updates first.

Later completing the steps, yous tin can shut the "You're up to date!" dialog, or follow the on-screen directions to install new updates if available.

How to fix Outlook reinstalling Office

Former Outlook may stop responding or feel issues because of installation bug. Luckily, Function includes a repair utility to fix common issues with the suite of apps.

To repair the installation, close whatsoever running Office awarding, and do the following:

  1. Open Settings.
  2. Click on Apps.
  3. Click on Apps & features.
  4. Select the Office installation. (The name of the installation volition exist slightly different depending on the edition you lot have installed.)

  5. Click the Modify button.

  6. Select the repair option:
    • Quick repair: Resolves most issues using files already stored on your device to repair your version of Role.
    • Online repair (recommended): Resolves any problems with Role, but it requires an internet connexion to download the necessary files to repair your applications.

  7. Click the Repair button.

  8. Click the Repair push button again.

Once you've completed the steps, the repair tool will practice a clean reinstallation of Role, and subsequently the procedure, you should be able to use the Outlook 2016 app normally without issues.

How to set up Outlook data files

If later repairing the installation, you're however experiencing problems, then information technology could be something wrong with the Outlook information files.

Outlook 2016 uses 2 types of information files, including the Offline Outlook File (.ost) and the Outlook Data File (.pst), depending on the blazon of account y'all configured to shop offline copies of your emails, contacts, calendars, and other items. If these files stop working for any reason, you lot can use the Office Inbox Repair Tool to scan and repair the files to become Outlook working over again.

Yous tin use this guide to repair the data files to prepare problems with the Outlook app.

How to create a new Outlook profile

An Outlook contour contains a lot of settings that manage the beliefs of the app. If you're experiencing issues, there'due south a gamble that the profile might be damaged or a misconfiguration may be causing the trouble.

To create a new contour, close Outlook, and practise the post-obit:

  1. Open up Command Console.
  2. Click on User Accounts.

  3. Click on Mail.

  4. Click the Prove Profiles button.

  5. Click the Add button.

  6. Under "Profile name," enter a descriptive proper noun for the contour.

  7. Click OK.

  8. Type the email address and password of your principal account previously configured on Outlook.

  9. Click Adjacent.

  10. Proceed with any additional on-screen directions as directed.

  11. Click Finish.

  12. In the "General" tab from "Bear witness Profiles," select the Prompt for a profile to be used pick.

  13. Click Apply.
  14. Click OK.
  15. Open Outlook.
  16. Use the "Contour Name" drib-down menu, and select the new contour.

  17. Click OK.

Afterwards completing the steps, it may take some time to load Outlook 2016 with the new contour, only after information technology's up and running, if y'all're no longer experiencing problems, then the issue was related to your old profile, and you lot should delete information technology.

Deleting a contour

To delete the old damaged profile, close Outlook, and do the post-obit:

  1. Open Control Console.
  2. Click on User Accounts.

  3. Click on Mail.

  4. Click the Testify Profiles button.

  5. Select the old contour.

  6. Click Remove.

  7. Click Yes to confirm the deletion.

  8. Select the Always use this profile option.

  9. Click Apply.
  10. Click OK.

Wrapping things up

While using Outlook 2016, you may come up beyond some problems that may require specific troubleshooting steps, the instructions on this guide will aid anyone to resolve most bug — especially using the Office repair pick.

More Windows 10 resources

For more helpful articles, coverage, and answers to common questions about Windows 10, visit the post-obit resources:

  • Windows 10 on Windows Cardinal – All you need to know
  • Windows 10 help, tips, and tricks
  • Windows ten forums on Windows Central

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Source: https://www.windowscentral.com/how-troubleshoot-and-fix-common-problems-outlook